nancy shore on life on the aata board

Nancy already talked about carfree life of SOS consumers. Now she chats with us about her experience on the AATA board and her goals for AATA.

cfa2: what it is like to sit on the AATA board?

Nancy: Well, it’s really interesting. The Board definitely doesn’t speak with one voice, and we often have divergent opinions about the system. I really like sitting on the Board because I feel like I really get a sense of what is going on with the bus system in the community and also how that bus system fits with other types of transportation, including walking and possibly rail. We also talk a lot about financial matters (budget cuts, etc.) and how they are going to impact our service and it really gives me a perspective on the complexity of running a bus system, especially in a state that is not doing so well financially and is not putting mass transit and other forms of transportation in it’s funding priorities. I am still relatively new to the Board, but I do feel like it’s a really good group of people who would like to see the AATA grow and change to fit the needs of this community.

cfa2 What kinds of issues are being discussed right now?

Nancy: The kinds of issues that are being discussed are financial issues related to service. This includes how to deal with Ypsilanti (they are not going to be able to pay for service this fall, so what do we do about that?), as well as how to go about purchasing more hybrid busses. Other issues being discussed are if we should go countywide with bus service and what will that look like. We are also talking more and more about how the bus system fits with other forms of alternative transportation.

cfa2: So, the county-wide service sort of fell through, according to the News. I bitched about it a little on the website. What's do you think?

Nancy: I knew that article was going to case some misperceptions. Basically the issue is that if we put the county issue on the ballot tomorrow, the pollsters believe that we don't have enough "yesses" to win. But that in no way means we are not going to do a millage. I think right now the Board defintely sees a need for us to expand service, but is still not sure what that might look like. We might do a millage or we might try to expand service in another way. I would love for people to give us their thoughts and ideas on how we can expand service to a larger area.

cfa2: What are your personal goals are for AATA?

Nancy: In terms of my personal goals on the AATA, well for one I would definitely like to speak on behalf of those who depend on the bus service to get around. I also take the bus quite frequently and see it as a public good—something that everyone should use for many reasons including environmental impacts and the fact that the bus is a community space where you might interact with people you might never see in another setting. I would like to advocate for improving bus service and for thinking about how the bus system fits in with walking and biking to get people around in the best way possible. In the end, I don’t think driving cars is the best way to get people around and I think the AATA is a great system that could get even better. I want to be a part of that.

cfa2: As far as advocating for improved service, is this one of those issues that all board members don't agree on? I would think everyone associated with AATA would want improved service.

Nancy: I think all Board members would agree on improving service, so I guess you got me there. I guess I am not sure we all have the same idea of how to improve that service. Does it mean more park and ride lots or does it mean longer bus hours? Does it mean trying to make the buses run more efficiently, or put more buses on the road? I think the improvements I would most like to see would be expanding the amount of time high use buses are out there (meaning expanded evening and weekend hours), improving service to Ypsilanti, and created some express routes.

cfa2: Can you give me any specific examples of making transit fit better with biking and walking?

Nancy: I sure can. I usually take the #4 bus from the Blake Transit Center to the Ypsi Transit Center. The route is primarily on Washtenaw. Let's say I wanted to get off the bus early on my way home from work (and I do sometimes) and bike the rest of the way. If I decided to get off on any of the many stops across from the County Rec Building or Medford and Manchester I would face a: no sidewalk to bike on and b: a real challenge in feeling safe biking on Washtenaw. If I wanted to walk, it would be even worse. I have had to cross Washtenaw from the stop across from Medford and Mancester before and it is really dangerous. There is no cross walk until you get over by the Bearclaw Coffee place.
I have had the same problem taking the #4 in Ypsi township to Tuptim Restaurant. The day I walked from the bus stop to meet my friend at Tuptim it was raining so the ground was totally muddy and again their were no sidewalks so it was quite unpleasant.
Since most bus trips start as bike or walking trips, it makes sense to see how they interact with on another. I think if there is a bus stop somewhere, there should be an effort to make it easy for a person walking from that bus stop to get around safely. And I think if that person has a bike, there also needs to be some consideration of that fact.
I think Ann Arbor does a really good job with bike lanes and sidewalks, but it can do much better. The same is true for the bus service. I am hoping during my time on the AATA Board I can help the cause.

Nancy Shore on carfreedom and homelessness

In an effort to branch out in terms of content (read as: "we're running out of tips!"), we decided to contact people related to local carfree issues to ask a few questions. You're not going to find the well-balanced queries and teetering style available in interviews elsewhere, but we were inspired by the content that came out of our first effort.

Nancy Shore is the Community Relations Coordinator at SOS Community Services. She is also the most recent addition to the board of the AATA, so she has a a unique perspective on carfree life. Today, she's talking about the carfree experience of SOS consumers. Coming up soon, we'll ask her about life as an AATA board member. You can read more about her on the totter.

cfa2: We'd like to get a better idea of what carfree life is like for SOS consumers. Also, how does SOS assist and advise on transportation concerns of their clients (clients, customers, or consumers)?

Nancy: First of all, we do call the people we serve consumers. Many, many, many of them, including the families in our shelter and transitional housing program don’t have cars. And this is not a choice on their part to be environmentally friendly, etc. They just simply cannot afford to have a car.
For the families in our family shelter and in our transitional housing (which are apartment units in both Ypsi and Ann Arbor) getting around is a constant issue. We actually provide our own vans to shuttle the children to day care and the families to various programs. In addition to that, many of the families rely on the buses to get around. This can become a real issue in Ypsilanti where buses run less frequently and where there are fewer routes. It’s also a challenge because unlike Ann Arbor, Ypsi has even fewer basic amenities downtown, so it might take quite a while to take a bus to get to the grocery store and get back. I think one of the biggest challenges for many of our carfree families is that they have to go to so many places and it’s really hard to get to all of them by bus in a timely manner. They might have to go to a job and in addition might have to drop off their kids somewhere else to go to daycare and then repeat the whole thing again in the evening.
It is definitely easier for our families to be carfree in Ann Arbor because the buses run more frequently and are often close to where they live. But I know it’s not easy, and I know if many of the families could have a car, they would. But SOS does offer van transportation, which makes it more convenient for the families. And the bus system is certainly important to the families we serve.
For the families who are not homeless, but very poor (those who come in and receive food and other items from us), I know transportation is also an issue. Especially in Ypsi, it’s just harder to get around without a car. Some families have parents that are working full time and going to school, or have families where the parent is working two jobs. Relying on walking or busing to meet all these needs can be very challenging.
I think what a lot of it bowls down to is that when people do not have cars, they find other ways to get around including walking and busing. But it is not so much of a choice as something they have to do.

cfa2: carfree ann arbor is based on the idea that it is possible and not completely miserable to live without a car. Of course we usually assume that you do have a home to get back to. Certainly, being without a home makes transportation tough. Are there some specific things that make carfree transportation more difficult for SOS consumers?

Nancy: I recently spoke to the case managers that deal with many of our consumers. I think the specific things that make carfree transportation tough are:
1. The fact that many of our consumers live in one city and work in another. Many of them live in Ypsilanti, but work in Ann Arbor, so they have to deal with longer bus rides (sometimes up to one hour each way) to get to where they need to go. If many of our consumers could work and live in the same community, I think it would be much easier for them to go car free.
2. Many of our consumers with children find it very hard to take them on the bus. I really need to look at some of the tips you have on carfree to see if there are some things that might make the ride more pleasurable for them. Some of our consumers have 5 kids, so it's quite daunting for them to think about taking the bus.
3. Many of our consumers don't have laundry facilities, so they have to take a bus to go to a laundromat and then get the clothing back to their apartment. This can definitely be a challenge.
4. I would say the biggest challenge is just lack of time. It takes too long for many of our consumers to take the bus everywhere. But I think that is a reflection of our need to enhance the bus system more than a reflection of them not liking to take the bus.

cfa2: Similarly, are there any carfree tips that apply especially to SOS consumers? We're fishing for tips on cfa2 that staff or consumers might be recommending. Do you ever use cfa2 as a resource at SOS?

Nancy: I think it would be really, really important for me to research this further. I think mostly staff and consumers see not having a car as a hindrance, but it doesn't have to be! I really, really want to emphasize to you that I am a strong carfree advocate. I will definitely look deeply into your website for appropriate recommendations. I could also see the possibility of a "living carfree" workshop for our consumers to see if that would help them get interested in the carfree idea.

cfa2: Do you see any particular points of connection between SOS consumers and other by-choice carfree people?

Nancy: In terms of connections between SOS consumers and other by-choice carfree people I think there are many. Some are the need to trade tips on how to deal with large loads of laundry or groceries. I think many of our families could use some tips to make their lives easier. I think another point of connection is the advocacy piece. If people who are using the system see where it can be improved, they are in a better position to make changes. I also think that anyone who is carfree no matter what the reason becomes a member of a certain community. I think if those who are carfree can do what they can to support others who are carfree, that would also be helpful. So if someone is struggling with a bunch of bags on the bus, to offer to help. Or if someone looks stranded on a bad side of the street, to try to help them get across. One of the things I have learned while working at SOS is that our consumers need to be part of a supportive community. If carfree by choice people can do their best to help carfree by need people, I think it makes this world a better place.